We're not overrun with uninvited visitors, but we do have our fair share of them.
We have a "No Solicitor" sign up on our house, which seems to be a cause for humor, but not compliance. It's also not unusual to get a knock on the door after dinner, though the late visitors are frequently neighbor kids selling something. In both cases, we don't know who is at the door until we peer through the living room curtains, or open the door. Then you're committed to having to deal with the visitors, even if you're in the middle of other tasks.
When I read about the new smart doorbell by Ring.com, I knew I had to get one. Luckily, the company was just coming out with a new smart doorbell, the Ring Video Doorbell Pro.
The differences between the Pro and the non-Pro version is the Pro is hardwired to the house rather than using a battery option, supports 1080p, rather than just 720p video, and can work with either 2.4Ghz or 5Ghz. I wanted 1080p support, and liked the idea of not having to mess with a battery.
We also purchased the Ring Chime to go with the doorbell, though it's not a requirement.
When the doorbell came, I was surprised, and not especially happy, to realize I'd have to install a component to my doorbell chime, as well as wire the doorbell. From the web site and videos of the Ring, I knew about wiring the doorbell, but not the chime. In addition, I was one of the "lucky" first buyers who got a plain, exposed circuit board to attach to the chime—not the more polished little white box that you can either install in the doorbell case, or attach to the outside.
Evidently, Ring.com sent a plain circuit board in some of the kits, until someone realized that you don't just send an exposed circuit board with a home consumer product. At which point, the company switched to the white box with the kits. The company did offer to send me the white box to enclose the board, but I made do with the existing board.
You can see a snapshot of my fancy writing, below:
The doorbell itself was simple: just remove the old doorbell, attach the wires to the Ring Pro, screw it into the outside wall, pick one of four face plates, remove the security screw, and you're done. The outside only took about 10 minutes.
It took a couple of efforts to connect the device to my router, but that was because of ongoing issues I'm having with my OnHub router. I couldn't connect the Chime to my OnHub, and had to connect it to a secondary router (more on this in a later story).
The Ring doorbell is simple to control via the Android application I have on my smartphone. You can set up a master installation on one or more smartphones or tablets, as well as provide limited access to other people, such as family members or friends who might be watching your home while you're gone. They'll be able to access the videos and interact with the visitors, but not change any of the existing settings.
The first thing we did was to establish motion zones for the doorbell. It's simple to add a new motion zone, but one of the problems with the interface on my Samsung Galaxy 7 Edge is that the toolbar overlaps most of the zones, making them difficult to access directly.
Another issue with the interface is there's no way to temporarily turn off motion detection. You have to go into the motion settings and individually deactivate each zone to turn off motion detection. If you go outside to fuss with the plants on your porch, you either have to go through a convoluted routine to turn off motion detection, or you're going to trigger motion detection.
Luckily the Ring Chime sound for motion detection is wind chimes, and not abrasive.
The motion detection is good though you will get some false positives. I discovered that car lights reflected in the rain in our driveway, and the plants swaying strongly in the breeze could trigger the motion detection. However, the false positives are infrequent, and if they are annoying, you can remove motion detection zones altogether.
Where the Ring comes into its own is when someone does come to the door. Within a couple of days after installing the device, a salesman trying to sell pest extermination plans came to the door. He knocked instead of using the bell, but I got a motion detection notice. I was home, but out on the deck. I didn't want to deal with the individual, so used my Ring app to ask him what he wanted.
His reaction was priceless. He started looking all over for the camera and then finally peered closely into the doorbell. He had a huge grin on his face—the experience was as much fun for him, as it was for me. Without having to leave my comfortable seat out on back yard deck, I was able to handle his visit quickly. More importantly, I didn't have to open my door to some unknown person.
If I had not been at home, I could have responded in the exact same manner to the visitor. There is a one to two second lag in communication between the App and the device, but it's not so noticeable that it interferes with communication.
Whether you answer a motion or doorbell ring or not, Ring records video of both. However, if you want the device to persist the video you do need to subscribe to cloud-based video storage at Ring.com. The cost is a very reasonable $30.00 a year, for six months storage of any video. You can review videos on a regular basis, keep those you want to keep, and delete the rest. If you want to keep one of the videos, you can download it. You can also generate a link for any video, and share it to Facebook or Twitter.
Without the motion detection and videos we wouldn't have known a package was dropped off by FedEx, since we weren't expecting it. We also wouldn't have had that interesting video of the large spider, crawling across our doorbell.
The videos can serve another unintended purpose which we discovered fairly recently. A person who lives nearby was burning an open fire in their yard, generating thick smoke that filled the entire neighborhood. We're in a strict burning ban area because of air quality issues, so I called the Fire Department to report the illegal fire. As usual in these types of events, the police accompanied the fire personnel. After the fire and police professionals visited the residence with the fire, the police came to our home. As soon as they entered the porch, the motion detection started the video recording. Our entire interaction with them was recorded on video.
After they left, we checked out the videos. The very first one showed the two police officers checking out the unusually shaped planters on our porch (Vegtrugs), and the prolific plant growth. We could hear one police officer say to the other, "Is that marijuana?", as both shined their flashlights over the plants.
No worries, the only weeds in our gardens are the kind you ruthlessly yank up when you can't stand the sight of them anymore. But it did demonstrate an interesting and unintended benefit of the Ring smart doorbell.
Quibbles with the motion zone interface and installation issues aside, the Ring smart doorbell has become one of our best smart home investments. If you have no qualms about wiring devices, I recommend the Pro version, for the best video interface.